Help: Answer

Order Status

Has my order shipped?
	Upon shipment, we send you an e-mail confirmation that your order has been shipped. If you would like further information, you can contact us at info@zilchmixers.com.
How do I change quantities or cancel an item in my order?
	If you wish to make any changes to your order prior to shipment, please contact customer service at info@zilchmixers.com.
How do I track my order?
	We usually ship your order via the USPS First Class Mail and Priority Mail services. The USPS does not offer tracking information for these services. If you have selected to ship your package via Express Mail, you can e-mail us at info@zilchmixers.com for a tracking number.
My order never arrived.
	If your order has not arrived within the expected time frame, please contact customer service for assistance at info@zilchmixers.com.
An item is missing from my shipment.
	If an item is missing from your shipment, please contact customer service at info@zilchmixers.com.
My product is missing parts.
	If your order is incomplete, please contact customer service at info@zilchmixers.com.
When will my backorder arrive?
	After ordering a backordered item, we will send you an e-mail indicating an expected arrival date for your product. If you would like to receive further information, please send an e-mail to info@zilchmixers.com.